Ice dams
Ice dam removal, repair and prevention in Madison
Icicles the length of your arm along the gutter, a ridge of ice at the eave, and water dripping from the top of a window frame in February. That is an ice dam, and every hard winter it happens to thousands of Madison houses. We get the water out today and fix the reason it happened so you're not calling us next January.
Why Madison ice-dams
An ice dam needs three things: snow on the roof, a warm roof deck above the living space, and a cold eave. Madison supplies all three. Fifty inches of snow, weeks of days that swing from 10°F to 35°F, and a housing stock full of attics that leak heat.
Heat escapes through recessed lights, the attic hatch, bath fan ducts, plumbing chases and thin insulation. It warms the roof deck, the snow melts from underneath, the meltwater runs down to the eave — which hangs out past the warm house and stays frozen — and freezes there. The dam grows, the pool behind it deepens, and water goes uphill under the shingles. The ice-and-water shield the code requires holds it back for a while; on roofs without it, or roofs where it stops short, the water comes in over the top plate and down the inside of the wall.
The houses that ice-dam worst here are predictable. The 1900s–1930s houses on the isthmus, in Vilas, the Regent neighborhood and University Heights, with steep roofs, finished attics, knee walls and no soffit venting. The 1950s–60s ranches in Westmorland, Nakoma and Eastmorland with shallow attics and low pitches. And, more than people expect, the 1990s–2010s two-stories in Middleton Hills, Blackhawk and Sun Prairie, where a complex roof creates valleys and dead spots that the builder never vented.
Getting the ice off
Ice dam removal Madison WI homeowners call for in a panic is where roofs get wrecked. Hatchets, hammers and pressure washers chip shingles, tear the membrane and shorten the roof's life by years. Rock salt eats the shingles and the gutters and kills whatever is planted below.
We use low-pressure steam. A steamer at about 290°F and low pressure melts a channel through the dam in minutes, the trapped water drains, and the shingles are untouched. A typical eave takes one to three hours and runs $400–$1,200 depending on the size of the dam, the height of the house and how much of the roof is involved. If water is actively coming in, we prioritize the spot above the leak first.
We do not steam roofs at 2 a.m. or in an ice storm. Nobody should be on a roof in those conditions, and a company that will has a crew you don't want.
Repairing what the water did
Once the ice is gone and the roof dries, the damage is usually at the first three or four courses along the eave: shingles lifted and creased by ice, underlayment torn, sometimes the edge of the decking soft, and the fascia and soffit stained or rotted behind an overflowing gutter. That repair is $400–$1,500 and is typically done in spring, when a lasting fix is possible. Inside, wet insulation over the wall gets pulled and replaced, since soaked fiberglass never dries in a Wisconsin wall cavity.
If the roof is over 18 years old and the eaves have been ice-dammed for several winters, the decking along the whole eave may be gone. That's a roof replacement conversation, and one where running ice-and-water shield well past the code minimum is the cheapest insurance on the job.
Stopping it for good
Steam is the emergency. The fix is the attic, in this order:
- Air-seal. Foam and caulk around every penetration through the ceiling: can lights, the attic hatch, plumbing stacks, the tops of interior walls, chimney chases. This is the single biggest step, and it's the one most roofers skip because it isn't roofing.
- Insulate to R-49 or better. Wisconsin's energy code target for attics. Most 1960s ranches have six inches of settled fiberglass, which is about R-15.
- Vent. Continuous soffit intake with baffles so the insulation doesn't block it, and a ridge vent or enough roof vents at the top. Roof ventilation Madison attics need keeps the deck at outdoor temperature, so the snow doesn't melt from below.
- Duct bath fans outside, not into the attic, where they pump warm wet air straight onto the underside of the deck.
- Heat cable only as a last resort, on roofs where the geometry can't be fixed — a low-slope porch under a warm wall, for instance. It costs money to run every winter and it doesn't solve anything.
We do the roofing side and coordinate the air-sealing and insulation. Focus on Energy, the state's efficiency program, has rebates on attic insulation and air-sealing most years, and that offsets a real share of the cost. Our post on why ice dams form and how to stop them goes into the physics; the fall roof prep checklist covers what to do before the first snow.
Insurance
Sudden water damage from an ice dam — the stained ceiling, the ruined drywall — is usually covered. The cost of removing the ice is sometimes covered as mitigation; keep the receipt. The attic work that prevents the next one is not covered, and it's still the best money you'll spend on the house.
Other roofing services
Roof Repair
Leaks at flashing, boots, valleys and skylights, wind-lifted shingles, soft decking — found from the attic, fixed with a written price.
Roof Repair →Roof Replacement
Tear-off to the deck, synthetic underlayment, ice-and-water shield past code, architectural shingles with six nails. $9,000–$22,000 on most homes.
Roof Replacement →Hail & Wind Damage Repair
Tarping, photo documentation from the roof, a scope your adjuster can follow, and the repair — for the hail and straight-line wind Dane County gets every spring.
Hail & Wind Damage Repair →Roof Inspection
A walked inspection with photos and a written report — for buying a house, filing a claim, or finding out how many winters the roof has left.
Roof Inspection →Questions we get asked
Should I rake the snow off my roof?
A roof rake from the ground, clearing the first three or four feet above the eave after a heavy snow, does reduce ice dams and it's worth doing on a one-story house. Don't climb a ladder to do it, don't scrape down to the shingles, and don't bother on a two-story where you can't reach. If you have a dam already, raking won't remove it.
Is the leak from an ice dam covered by insurance?
The interior damage generally is, as sudden water damage. Steam removal is often reimbursed as emergency mitigation. Fixing the cause — insulation, air-sealing, ventilation — is not, and neither is a roof that's simply worn out. Photograph the damage before anything is cleaned up.
Will heat cables stop my ice dams?
They'll melt channels so the water drains, which limits the damage, but they use electricity all winter, they can shorten shingle life where they sit, and they do nothing about the heat leaking out of your house. We install them where the roof shape leaves no other option. Everywhere else, fix the attic.
How do I know if the ice dam is leaking inside?
Look for water at the top of exterior wall window frames, a stain on the ceiling within three feet of an outside wall, bubbling paint on the wall below the eave, or a damp smell in a closet against an outside wall. Ice dam leaks show up at the walls, not the middle of the ceiling.
Need roof work in Madison?
Call for a free estimate. Mon–Sat 7am–7pm.